X99o FAQ — Answers to All Your Questions

No. x99o's policy allows each person to hold only one account. Attempting to open multiple accounts using the same mobile number, email, or bank account may result in all accounts being suspended and any funds forfeited.

First, make sure you're using the correct mobile number or email and password. If you've forgotten your password, On the login page Use the "Forgot Password?" option. If the issue persists, contact our live support.

Mobile number verification is sufficient for basic gaming. However, identity verification (KYC) may be required for large withdrawals. The verification process is straightforward and is typically completed within 24 hours.

The minimum deposit on x99o is just BDT 200 — one of the lowest among platforms in Bangladesh, making it easy for new users to get started. There is no maximum deposit limit.

Deposits via Mobile Banking, Nagad, and Rocket typically appear in your x99o account within 1–5 minutes. Bank transfers may take 1–3 hours. If more than 15 minutes have passed, contact support with your transaction ID.

x99o does not charge any fees on deposits. However, your payment provider (such as Mobile Banking or Nagad) may apply their own transaction fees. If you want the full amount credited to your account, send the fee as a separate addition to your deposit.

The minimum withdrawal amount on x99o is BDT 500. You can withdraw up to BDT 50,000 per day via mobile banking. For larger withdrawals, please complete KYC verification first.

Bonus funds cannot be withdrawn directly. Each bonus has a specific wagering requirement that must be met. For example, with a 100% bonus at 5x wagering, you would need to place BDT 500 in bets before withdrawing BDT 100 in bonus funds. The terms for each offer are listed on the bonus page.

When a withdrawal is rejected, the reason is usually communicated via email or notification. The most common reasons are an incorrect account number, incomplete verification, or unmet bonus conditions. If you're unsure what went wrong, contact support via live chat.

The minimum bet on x99o is just BDT 10, making it easy for new users to get started with low risk. Slots games can be played from as little as BDT 5. Maximum bet amounts vary by game and event.

Yes, live betting is fully supported on x99o. You can place bets in real time while a match is in progress, with live odds updated as the game unfolds. In-play betting is available on every over in cricket, goals in football, and every set in tennis.

Logging into x99o every day automatically adds a daily login bonus to your account. Log in for 7 consecutive days and you'll also receive a special weekly bonus. The bonus amount depends on your account level and loyalty points.

Yes, x99o has a referral program. When someone you refer makes their first deposit, you receive a bonus. You can find your unique referral link in your dashboard. Each successful referral adds a fixed cash bonus to your account.

If you suspect unauthorized access to your account, change your password immediately and contact our support team. We can promptly lock your account and launch an investigation. To stay safe, never share your password with anyone.

Go to Account Settings and open the "Security" section. Enable the "Two-Factor Authentication" option. An OTP will be sent to your mobile number. Each time you log in, you'll need to enter this OTP along with your password. Enabling this significantly increases your account security.

To install a third-party APK on Android, go to Settings → Security → Unknown Sources and enable it. Then open the downloaded APK file and tap "Install". Once installation is complete, it's a good idea to turn Unknown Sources back off.

Yes, the x99o app and website are synced to the same account. A deposit made on one will reflect on the other instantly. Log in from any device using the same username and password.