Please read these Terms & Conditions carefully before using the x99o platform. This document covers your rights, responsibilities, and our mutual commitments in detail.
These Terms & Conditions ("Terms") apply to the use of the x99o platform and all its services. By accessing x99o through its website, mobile app, or any other digital channel, you agree to be bound by these Terms.
X99o reserves the right to modify, amend, or update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. For significant changes, we will notify you in advance by email or in-app notification.
The following services are available through x99o:
You must be at least 18 years old to participate on x99o. A national ID or passport may be requested to verify your age at registration or at any point thereafter. Accounts created with false information will be terminated immediately and any deposited funds may be forfeited.
Each person may only register one account. If multiple accounts belonging to the same individual are found, all accounts will be closed and deposited funds will not be refunded.
X99o complies with international anti-money laundering (AML) policies. KYC (Know Your Customer) verification is mandatory before any withdrawal or large transaction. You must submit one of the following documents to complete verification:
You are solely responsible for keeping your account password and login details confidential. Sharing your account with anyone else is strictly prohibited. If you suspect unauthorized access, contact our support team immediately.
All financial transactions on x99o are processed through secure, encrypted channels. We support Bangladesh's most popular mobile banking services.
Before making a withdrawal, ensure your deposited funds have been wagered at least once. Winnings from bonuses are subject to wagering requirements. If fraud or unusual activity is suspected, x99o reserves the right to freeze the withdrawal and conduct an investigation.
Every bonus offer on x99o comes with specific terms attached. Please read the relevant conditions carefully before claiming any bonus.
Every Monday, active players receive 10% cashback on their net losses from the previous week. Cashback is paid out as pure cash with no wagering requirements.
Misuse of the bonus system — such as creating multiple accounts, arbitrage betting, or any technical manipulation — is strictly prohibited. If detected, the bonus will be forfeited and the account may be permanently suspended.
All bets on x99o are accepted subject to specific rules. Once a bet is confirmed, it cannot be cancelled or changed.
Odds in live betting change in real time. Always check the latest odds before confirming your bet. x99o is not responsible for bets that fail to register due to connection issues or technical problems.
The RTP (Return to Player) rate for all slots and casino games is listed on each game's info page. The RNG (Random Number Generator) system is regularly audited by international bodies.
X99o takes the protection of players' personal information very seriously. Your data is never sold or shared with third parties.
The information you provide will be used solely for account management, KYC verification, transaction processing, and relevant promotional communications.
X99o uses cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may become limited as a result.
For more details, visit our Privacy Policy View page.
X99o reserves the right to suspend or close any account for the following reasons:
Any player wishing to close their account can contact the support team. Please withdraw any remaining balance before the account is closed.
X99o believes gaming should be a source of entertainment — not addiction. We care about every player's mental and financial well-being.
For more details, visit our Responsible Gaming View page.
For any dispute or complaint, please contact our support team first. Most issues are resolved within 24 hours.
These Terms are governed by the laws of x99o's licensing authority. Any legal disputes will be resolved through international arbitration.
Transparency and fairness are our core commitment
All our Terms & Conditions are written in plain, straightforward language — no complex legal jargon. Every clause is clear and easy to understand.
Every condition — from bonus to withdrawal — is clearly stated upfront. No surprises.
All complaints are resolved promptly and fairly. Independent arbitration is always available.
Every rule is designed with the player's interests in mind. We work for our users.
Our terms are updated to keep pace with industry changes. All updates are communicated in advance.
Need help understanding the terms? Our Bangla-speaking support team is available 24/7 to answer any questions.
Frequently asked questions about the Terms & Conditions